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Lazomis QI
Complaints

Make a complaint

If something has gone wrong with the Lazomis QI service, please tell us. You do not need an account or to be signed in to submit a complaint.

1

Acknowledgement

We acknowledge your complaint by email with a reference number, normally within 3 working days.

2

Review

Your complaint is reviewed by the responsible team at Flux Medical Limited.

3

Response

We aim to provide a full written response within 20 working days and will keep you informed if more time is needed.

Complaints about clinical care must be raised with the healthcare organisation concerned — Lazomis QI is a software service and does not hold clinical records. For data protection concerns, use our privacy enquiry form.

Submit a complaint

Please describe what happened, when it happened and the outcome you are seeking.

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We collect only the information needed to investigate and respond to your complaint, and retain it in line with our records policy. Please do not include patient-identifiable information. See our Privacy Policy and Data Protection pages.